Frequently Asked Questions

Everything you need to know about shopping with Sneakers Shop DZ.

Are all the sneakers on your site authentic?

Yes, we guarantee that all products sold on Sneakers Shop DZ are 100% authentic and sourced directly from authorized distributors.

How long does shipping take within Algeria?

Standard delivery typically takes 2 to 5 business days depending on your wilaya. You will receive a tracking number once your order is dispatched.

What payment methods do you accept?

We currently offer Cash on Delivery (COD) to ensure a secure shopping experience, as well as Baridimob transfers for prepayments.

Can I exchange my sneakers if they don't fit?

Absolutely. We offer a 7-day exchange policy. The sneakers must be unworn, in their original packaging, and with all tags attached.

How do I know which size to choose?

We provide a detailed size guide on each product page. We recommend measuring your foot in centimeters and comparing it to our brand-specific charts for the best fit.

Do you have a physical store I can visit?

Currently, we operate exclusively online to provide the best prices, but we offer a flexible return policy if you are not satisfied with your purchase.